Congratulations! You found the perfect sit-stand desk for your home or office, and now you’re wondering how it will get from us to you – and, if you’ll have to come out of pocket for shipping. Here’s a quick overview of our shipping policies so you can know exactly what to expect.

Shipping & Handling

The processing time for orders is the same day as you order. Delivery in flat pack unit and self assembly will process in 5 working days and delivery with assemble service will arrange in 14 working days. Not include backorder items.

We proudly offer FREE shipping via our house team to Klang Valley, Kuala Lumpur for all Electric Height Adjustable Standing Desk (exclude order for frame only). If you’re shipping to other West or East Malaysia, you will be charged under the third party logistic rate.

Area not included Free shipping & installation service: Rawang, Serendah, Kapar, Puncak Alam, Kuala Selangor, Bukit Beruntung, Tanjung Malim, Kajang, Seri Kembangan, Mahkota Cheras, Bangi, Semenyih, Putrajaya, Cyberjaya, Teluk Panglima, Jenjarom, Carey Island, Pulau Ketam, Pulau Indah, Tanjung Sepat, Sepang

For order shipping to any country other than the Malaysia, please email to sales@flexispot.my for more information.

Shipping to P.O. Boxes is NOT available.

Please keep in mind that when things happen like national holidays, inventory shortages, shipping carrier delays, customs delays, extreme weather, and other scenarios that we unfortunately have no control over, your delivery may be delayed. We appreciate your patience in those instances.

Shipping Address Modification

Because we aim to fulfill orders as quickly as possible, we don’t accept any modification on the shipping address or other details on your order.

Tracking Your Order

You should receive an email with your shipment notification and tracking information shortly after we ship out your order.

Backordered Items

In the event an item you’ve ordered is out of stock, we will ship the items available and ship the out of stock item(s) as soon as they become available.

Delivery with Installation

Certain FlexiSpot products are eligible for our premium delivery services (within Klang Valley only), including all the Electric height adjustable standing desks.

Area not included installation service: Rawang, Serendah, Kapar, Puncak Alam, Kuala Selangor, Bukit Beruntung, Tanjung Malim, Kajang, Seri Kembangan, Mahkota Cheras, Bangi, Semenyih, Putrajaya, Cyberjaya, Teluk Panglima, Jenjarom, Carey Island, Pulau Ketam, Pulau Indah, Tanjung Sepat, Sepang

Items below are not applicable for installation service:

Table frame only, desk converter, desk bike and accessories like CPU holder, cable spine, monitor arm are not applicable for installation service.

Room Delivery within Klang Valley only

Eligible Items: Please email to sales@flexispot.my for assistance if you buy height adjustable standing desks and want them to be delivered to your room.

Delivery Time: 3-14 business days to most areas.

Delivery Location:

For order included assembly, our team will unload your shipment from the truck and transport it to the room of your choice at the delivery location. We only deliver to ground and upper floor. Otherwise, deliveries can be made to any floor with direct access to an appropriately sized elevator. Surcharge may apply for delivery to second floor without elevator.

For self assembly product, we will arrange to ship out your order by third party logistic. They will deliver your item to your door step only.

Scheduling Required: Once your item(s) arrive at the local terminal, the delivery company will call you to set up a date and a 4-hour appointment window. The driver will then call you 30 minutes prior to delivery.

Signature Required: Someone must be present to accept the delivery and sign for it. Otherwise, the item(s) will not be unloaded from the truck.

Available in the Klang Valley only.

Tips:

Shipping times are estimated and not guaranteed – delays may happen due to weather, shipping carrier or customs delays, inventory shortages, or other events that we have no control over. We’ll always do everything we can to make sure your order gets to you as quickly as possible.

If you have any questions about shipping, please email to sales@flexispot.my.

No Shipping Days

FlexiSpot will be closed the following days on Sunday and Malaysia Calendar Public Holiday. No orders will ship these days, but you can still order through the website as usual.

Didn’t find the shipping information you were looking for? Just email to sales@flexispot.my and we will be happy to assist you.